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CalienteTecnología en Entretenimiento Caliplay, S.A.P.I. de C.V.SPEI payouts to a CLABE take about 2 hours for verified accounts, with no Caliente fee; Mercado Pago is not offered.SPEI (unverified): up to 10 business hours · Cash at branches: from MX$300 · OXXO deposit: up to 5 minutes4.6/5Fast-payout casino →Caliente review ▸
Times come from each casino's own help centre or terms, read in October 2026. A stated time is what the casino promises, not a test we ran.
Caliente withdrawal time by method
| Method | Time | Minimum | Fee |
|---|---|---|---|
| SPEI to CLABE, verified account | about 2 hours | MX$100 | none |
| SPEI to CLABE, verification pending | approval up to 10 business hours | MX$100 | none |
| OXXO cash, where enabled | — | MX$220 | — |
| Cash at Sportbook or Casino Caliente branches | — | MX$300 | — |
Caliente quotes about 2 business hours from request to processing for verified accounts. Another help page puts interbank transfers at 24 to 48 business hours, Monday to Friday outside holidays, so this Caliente casino review reads 2 hours as the target for a clean, verified account. After 24 business hours without approval, the 800-5-CALIENTE line can check the case.
Withdraw to the method you deposited with; switching methods is what slows payouts down.
No Mercado Pago at Caliente: OXXO and SPEI instead
Mercado Pago is missing from the Caliente cashier. The closest swap is OXXO: pay cash at the counter and the deposit lands within 5 minutes. The other route is SPEI to the personal Caliente CLABE shown in the cashier. SPEI is also the way out, from MX$100 with no Caliente fee, so a player who deposits by SPEI keeps one bank account for both directions. More wallet and cash options are on the Mercado Pago casinos page.
A Caliente SPEI withdrawal, step by step
- After the Caliente login, open the menu, choose Banco, then Retiro, then Retiro por SPEI.
- Enter at least MX$100 and confirm the PIN sent by SMS or email.
- Accept the bonus notice. An active bonus can be cancelled at this point.
- Type the 18-digit CLABE and send. The request appears under Retiros pendientes.
- A first email confirms it; a second says it has been processed.
While it is still pending, you can cancel it from the cashier. The very first withdrawal goes back to the original deposit source up to the amount deposited: deposit MX$5,000, withdraw MX$10,000, and the first MX$5,000 returns to that card.
Caliente verification
Verification is compulsory before any withdrawal and before deposits above MX$27,000. Caliente asks for an INE, passport or FM2/FM3 with all 4 corners visible, plus a utility bill no older than 4 months. After uploading, contact support so the documents are confirmed. The bank account must be in the verified holder's name; anything else is declined and the money returns to the balance. A CLABE already used on another Caliente account is refused.
Limits, deposits and bonus rules
The casino welcome bonus reaches MX$20,000 on a first deposit of at least MX$200, with 20x the bonus to play within 7 days. The sports first-deposit match goes up to MX$3,000, needs 3 times deposit plus bonus in qualifying bets, and caps bonus winnings at MX$10,000. Asking for a payout mid-rollover wipes the Caliente bonus and its winnings. Deposits work by Visa, Mastercard, SPEI, OXXO, other cash points, Apple Pay, Paysafe, DineroMail and ToditoCash.
Games and the Caliente app
The casino covers slots from Pragmatic Play, Play'n GO and NetEnt, plus blackjack, roulette, poker, bingo and scratch cards. The live casino runs mainly on Evolution, with Spanish-speaking dealers, and loyalty points lift players through VIP levels. Caliente Deportes holds 4.84 on iOS from 476,742 ratings; Caliente Casino has 3.2 from 6,822 on iOS and 3.34 from 15,428 on Android, with 5 M+ installs. Chat, email and phone run 24/7.
Who runs it
Tecnología en Entretenimiento Caliplay, S.A.P.I. de C.V. operates caliente.mx under SEGOB permit DGG/SP/404/97. Payments pass through Caliplay and Hipódromo de Agua Caliente S.A. de C.V.
Caliente review: who it suits
Caliente suits verified Mexican players who pay in at OXXO or by SPEI and want a CLABE payout in about 2 hours. Betcris reviews SPEI requests within minutes and allows up to MX$270,000, but starts at MX$200. Winpot takes Mercado Pago deposits from MX$80, yet pays in up to 72 business hours with a 1% fee.
Questions and answers
How long does a Caliente withdrawal take?
SPEI to a CLABE takes about 2 hours for verified accounts and up to 10 business hours to approve otherwise. If 24 business hours pass without approval, call 800-5-CALIENTE.
What is the Caliente minimum withdrawal?
MX$100 by SPEI, MX$220 in cash at OXXO where enabled, and MX$300 at Caliente branches. Caliente charges no fee on SPEI withdrawals.
Does Caliente accept Mercado Pago?
No. Pay in by OXXO cash, credited in up to 5 minutes, or by SPEI to your personal Caliente CLABE, and withdraw by SPEI.
How good is the Caliente app?
Caliente Deportes is rated 4.84 on the Mexican App Store from 476,742 ratings; Caliente Casino holds 3.2 on iOS from 6,822 and 3.34 on Google Play from 15,428.