We reply in English within a few working days. For a correction, tell us the page, the figure and the link where you saw the new one.
What we cannot do
We are not a casino. We cannot see your account, speed up a payout or cancel a withdrawal. If a withdrawal is late against the casino's own stated time, check your verification status and the cashier's withdrawal history, then contact the casino's support with the request ID. Common causes are on casino withdrawal times.